Your privacy is very important to us!
We want you to feel comfortable visiting our web site. Because we gather certain types of information about the users of Studio C5 services, we feel you should fully understand what information we gather and how we use that information.
What Information Does Studio C5 Gather?
When you register for an account with Studio C5 we obtain contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use Studio C5 service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Studio C5 also tracks requests you make for information on Studio C5’s products and services, and responses you provide to Studio C5 surveys. Finally, Studio C5 keeps records of your payment history and communications you have with our support team. Except in extraordinary circumstances (when we receive a court order, to protect the company’s rights or property, or in emergencies where someone’s safety is at risk), Studio C5 does not keep track of what sites you visit when you are using the service.
What Does Studio C5 Do With This Information?
Studio C5 uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with any of our agreements. Information on your communications with Studio C5 is used to address the issues raised by your communications. In addition, Studio C5 regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that Studio C5 not send you mailings relating to other goods and services at the URL’s listed in this section or send an e-mail to info @ studioc5.com. Studio C5 reserves the right, however, to send bulletins and other important information regarding the service at its discretion.
Does Studio C5 Share Subscriber Information With Third Parties?
Studio C5 will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company’s rights or property; or (iii) in emergencies where someone’s safety is at risk.
You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, Studio C5 DNR domain registration is freely available to anyone else visiting that space. Studio C5 cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.
How Can I Correct or Update the Information?
To request a copy of the contact Studio C5 has on your account, send an e-mail request to info @ studioc5.com. You may correct that information as appropriate by returning a message to the same address. Studio C5 may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.
What Happens to the Information if I Leave Studio C5 as a Customer?
If you ever leave Studio C5, Studio C5 will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, Studio C5 reserves the right to retain your contact and billing information as necessary to resolve the matter.
Changes to This Policy and Questions About Privacy